Privacy Policy

Last updated: 5 May 2026

This Privacy Policy explains how Sevanam Connect ("we", "us", "our") collects, uses, shares, and protects information about you when you visit our website at sevanamconnect.in, join the waiting list, or interact with our services. We process personal information in compliance with India's Digital Personal Data Protection Act, 2023.

1. Information we collect

Before launch, we collect only what you choose to share when joining the waiting list, typically:

• Your name
• Your email address and/or mobile number
• Your city or pin code
• Whether you're signing up as a customer or a service professional

We also collect anonymous usage data via Google Tag Manager and Google Analytics — page views, referrer, device type, and approximate location based on IP. This data is aggregated and not linked to your identity unless you have explicitly opted in.

2. How we use your information

• To notify you when Sevanam Connect launches in your area
• To send occasional updates about the product, only if you opted in
• To improve our website and product based on aggregated usage patterns
• To respond to enquiries you send us

We do not sell your personal data, and we do not share it with advertisers.

3. Legal bases (DPDP Act, 2023)

We process your personal data on the basis of consent (which you give when joining the waiting list) and legitimate use (such as responding to your direct enquiries). You can withdraw consent at any time by emailing us — see Section 7.

4. Cookies and tracking

We use only essential cookies plus optional analytics cookies (Google Analytics via GTM). You will see a banner asking your preference on first visit. You can change your choice at any time by clearing your browser data and revisiting the site.

5. Data sharing and processors

We use the following third-party processors:

• Google Forms — to collect waiting-list signups
• Google Tag Manager / Analytics — for anonymised usage analytics
• Firebase Hosting — to serve this website

Each processor handles data under its own privacy terms. We share only the minimum information needed.

6. Your rights

Under the DPDP Act, 2023 and applicable law, you have the right to:

• Access, correct, or delete your personal data
• Withdraw consent and opt out of further communication
• Lodge a complaint with the Data Protection Board of India

7. Contact

For any privacy-related question or to exercise your rights, email us at admin@sevanamconnect.in or support@sevanamconnect.com.

8. Changes to this policy

We may update this policy as we approach launch. The "Last updated" date above will reflect the most recent change. Material changes will be highlighted on this page for at least 30 days.